Kyocera Ecosys m2040dn User Manual Page 339
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting > Troubleshooting
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference
Page
Printed images are totally
too light.
Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-18
page 8-38
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-7
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-33
Are the drum unit and developer unit
installed correctly?
Correctly install the drum unit and
developer unit.
page 10-4
― Make sure the paper type setting is
correct for the paper being used.
page 8-21
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].
―
Printed images are too dark
even though the background
of the scanned original is
white.
Have you changed the density? Select appropriate density level. page 6-18
page 8-38
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].
―
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[MC] and increase the adjustment value.
Increase the adjustment value 1 level at
a time from the current value. If there is
no improvement after the value is
increased by 1 level, increase by 1 level
again. If there is no improvement, lower
in increments of 1 level from the original
setting. If there is no improvement after
the value is decreased by 1 level,
decrease by 1 level again. If there is still
no improvement, return the setting to
the original value.
―
Copies have a moire pattern
(dots grouped together in
patterns and not aligned
uniformly).
Is the original a printed photograph? When making copies
Set the original image to [Photo].
page 6-17
― When making copies
Set [
Sharpness
] to a value from [
-1
] to [
-3
].
page 6-20
― When making copies
Select the [System Menu/Counter] key
> [Copy] > [DP Read Action], and set
to [Quality Priority].
page 8-32
Texts are not clearly printed. Did you choose appropriate image
quality for the original?
Select appropriate image quality. page 6-17
― When making copies
Set [Sharpness] to a value from [+1] to
[+3].
page 6-20
- OPERATION GUIDE 1
- Contents 3
- Overview 10
- Machine Features 11
- > Machine Features 12
- Save energy and cost 12
- Strengthen security 13
- Basic Color Modes 15
- Printed guides 17
- Version 8.0 or later 18
- Structure of the guide 19
- Size and Orientation of Paper 21
- Menu Map 22
- > Menu Map 23
- 1 Legal and Safety 32
- Information 32
- Environment 34
- Precautions for Use 35
- Laser Safety (Europe) 36
- SAFETY OF LASER BEAM (USA) 37
- Compliance and Conformity 38
- Other precautions 38
- 225 Sand Road 39
- Illegal Intrusion 41
- Legal Information 42
- 2 Installing and Setting 49
- Part Names (Machine Exterior) 50
- 15 Rear Cover 51
- 16 Anti-theft Lock Slot 51
- 14 Toner Container 53
- Attached) 54
- Connecting Cables 56
- Connecting USB Cable 57
- Connecting the Power Cable 57
- Power On/Off 58
- Using the Operation Panel 59
- Operation Method 61
- Help Screen 62
- Setting Date and Time 65
- Network Setup 66
- Select [Maintenance] 71
- [Wi-Fi Setup Tool] > [OK] 71
- Setting Wi-Fi Direct 72
- Energy Saver function 74
- Auto Sleep 75
- (models except for Europe) 76
- Quiet Mode 77
- Installing Software 78
- Express Install 79
- Insert the DVD 79
- Select [Express Install] 79
- Install the software 80
- Finish the installation 81
- Custom Install 81
- Select [Custom Install] 82
- 4 Click [Install] 83
- Uninstalling the Software 85
- Install the Printer Driver 86
- Configure the printer 87
- Finish registering 89
- Checking the Counter 91
- Sending Documents to a PC 92
- Strengthening the Security 92
- Command Center RX 93
- Accessing Command Center RX 94
- Changing Security Settings 95
- Command Center RX User Guide 96
- Changing Device Information 97
- Specify the host name 98
- E-mail Settings 99
- Configure the settings 100
- Display the screen 101
- Click [Submit] 102
- Registering Destinations 103
- Migrating the Address Book 104
- Load the Address Book data 107
- 7 Click [Finish] 109
- Preparation before Use 110
- Loading Paper 111
- Loading in the Cassette 113
- Load paper 114
- Configure the function 115
- Paper Stopper 116
- Shared Folder in a PC 117
- Create a folder 119
- Share name] 120
- Configuring Windows Firewall 122
- Add a port 123
- 4 Select [New Rules] 124
- 5 Select [Port] 124
- In Windows 7 126
- In Windows 10 126
- Registering a contact address 127
- Add the name 127
- Add the address 127
- Specify the address number 129
- Select the [OK] key 131
- Editing Address Book Entries 132
- Edit the destination 132
- Deleting Address Book Entries 133
- Delete the destination 133
- Select the destinations 134
- 4 Printing from PC 136
- Printer Driver User Guide 137
- No. Description 137
- (Windows 8.1) 138
- Printing from PC 139
- Start printing 140
- Register the paper size 141
- Printing by AirPrint 144
- Printing by Mopria 144
- Printing with Wi-Fi Direct 144
- Print the document 146
- Delete the document 147
- Monitor) 152
- Printing Progress Tab 153
- Paper Tray Status Tab 153
- Toner Status Tab 153
- Alert Tab 154
- Status Monitor Context Menu 154
- Available events 155
- Configuration Tool 156
- Device Defaults Settings 158
- Item Description 159
- Device Overview 160
- Operation on the Machine 161
- Loading Originals 162
- Place the originals 164
- Open the multipurpose tray 165
- Registering Programs 168
- Recalling Program 169
- Overwriting Program 170
- Deleting Program 170
- Select Key Settings 171
- Basic Operation 172
- Canceling Jobs 173
- Sending Document via E-mail 175
- Computer 176
- Check the status 177
- Select the functions 177
- Press the [Start] key 177
- Server (Scan to FTP) 178
- Scanning using TWAIN or WIA 180
- Useful Sending Method 181
- WSD Scan 182
- WSD scan 183
- Scan the originals 184
- (fax server transmission) 185
- Specifying destination 186
- (Multi Sending) 187
- Send to Me (E-mail) 188
- Canceling Sending Jobs 189
- Handling Destination 190
- Destination Search 191
- How to use the FAX Function 195
- Using Document Boxes 196
- Plug the USB memory 197
- Removing USB Memory 200
- Using Various Functions 201
- How to Select Functions 202
- Key Function Description 203
- Reference 203
- Store File 205
- Printing Documents 206
- Functions 207
- Paper Selection 208
- One-sided to Two-sided 209
- Printing 211
- Sending/Storing 213
- Layout image 215
- Original Size 216
- Original Orientation 216
- Mixed Size Originals 217
- Original Image 217
- EcoPrint 218
- Continuous Scan 218
- File Name Entry 219
- Job Finish Notice 219
- Priority Override 219
- Color Selection 220
- Sharpness 220
- Contrast 221
- Adjustment) 221
- Skip Blank Page 222
- Scan Resolution 222
- Sending Size 223
- File Format 224
- Item Value Description 225
- PDF Encryption Functions 226
- Acrobat5.0&Later 227
- Subject/Body 228
- Duplex (2-sided Original) 228
- FTP Encrypted TX 229
- File Separation 229
- Storing Size 230
- Encrypted PDF 230
- JPEG/TIFF Print 231
- XPS Fit to Page 231
- 7 Status/Job Cancel 232
- Checking Job Status 233
- Details of the Status Screens 235
- Send Job Status 236
- Store Job Status 237
- Scheduled Job Status 238
- Checking Job History 239
- Displaying Job History Screen 240
- Check the job history 240
- Print Job Log 241
- Sending the Log History 243
- Job Operation 244
- Device/Communication 245
- Setup and Registration 247
- (System Menu) 247
- System Menu 248
- System Menu Settings 249
- Report Print 251
- Admin Rpt Set 252
- Result Rpt Set 252
- Job Log History 252
- System/Network 253
- Primary Network 262
- I/F Block Set 263
- Security Level 263
- Op Functions 263
- User/Job Account 264
- User Property 264
- Common Settings 265
- Orig./Paper Set 266
- Preset Limit 270
- Measurement 270
- Error Handling 271
- Date Setting 271
- Timer Setting 272
- Function Defaults 274
- Login Operation 276
- RAM Disk Mode 276
- Format SD Card 276
- Optional Memory 276
- Disp. Status/Log 277
- USB KeyboardType 277
- Low Toner Alert 277
- Show PowerOffMsg 277
- EnergySaver Set 278
- Document Box 282
- Edit Destination 283
- Adjust/Maint 284
- User Authentication and 285
- Accounting (User Login 285
- Job Accounting) 285
- Authentication Security 289
- Enter the user information 291
- Changing User Properties 292
- Change the user properties 294
- Setting Printer Driver 295
- Setting TWAIN Driver 296
- Setting WIA Driver 297
- Setting FAX Driver 298
- Group Authorization Settings 299
- Guest Authorization Set 300
- Configuring Guest Property 301
- Obtain NW User Property 303
- ID Card Settings 304
- PIN Login Settings 305
- Login/Logout 306
- Overview of Job Accounting 307
- Enabling Job Accounting 308
- Job Accounting Access 309
- Setting an Account 310
- 5 Select the [OK] key 311
- Restriction Items 312
- Applying Restriction 312
- Editing an Account 313
- Deleting an Account 314
- Job Accounting for Printing 315
- Configure WIA Driver 317
- Configuring Job Accounting 319
- Print Accounting Report 321
- Using Job Accounting 322
- Unknown User Settings 323
- 10 Troubleshooting 325
- Regular Maintenance 326
- Cleaning Slit Grass 327
- Toner Container Replacement 331
- Shake the toner container 333
- Install the toner container 333
- Using the Maintenance Menu 335
- Troubleshooting 336
- Printed Image Trouble 339
- Responding to Messages 342
- Responding to Send Error 351
- Clearing Paper Jams 354
- Remove any jammed paper 355
- Push Cassette 1 back in 355
- Open the front cover 356
- Close the front cover 356
- Push Cassette 2 back in 357
- Push Cassette 3 back in 359
- Remove all the paper 361
- Reload the paper 361
- Open Feed Cover (C) 364
- Open Rear Cover 366
- Open the fuser cover (D) 367
- Open Feed Cover 367
- Push Feed Cover back in 368
- Push Rear Cover 368
- Processor 370
- Push the cover 371
- 11 Appendix 372
- Optional Equipment 373
- Optional Applications 377
- Starting Application Use 377
- Character Entry Method 379
- Selecting Type of Characters 380
- Entering Symbols 381
- Entering Characters 381
- Basic Paper Specifications 384
- Other Paper Specifications 386
- Special Paper 388
- Hagaki (Cardstock) 390
- Envelopes 390
- Thick Paper 390
- Colored Paper 390
- Preprinted Paper 391
- Recycled Paper 391
- Specifications 392
- Copy Functions 393
- Printer Functions 394
- Scanner Functions 394
- Document Processor 395
- Paper Feeder 395
- Glossary 396
- WPS (Wi-Fi Protected Setup) 400
- 2S4KDEN003 410
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