KYOCERA FS-1041/KL3 Installation Guide download pdf (Page 58)

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Troubleshooting

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that cannot be

solved following the guidelines above, try the following:

• Restart the computer you are using to send print jobs to the printer.

• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:

http://www.kyoceradocumentsolutions.com.

• Make sure that the procedures for printing are correctly followed in the application software. Consult the

documentation supplied with the application software.

Error Messages

If a problem has occurred in the printer, the indicators on the operation panel, the KYOCERA Client Tool, and the Status

Monitor will show the status of the printer. Problems that can be resolved by the user are described below.

Indicators

If the Attention indicator is lit or flashing, check the KYOCERA Client Tool.

Note If the indicators light or flash repeatedly in manners not described above, a service error has probably

occurred. Switch off the printer power switch, unplug the power cord, and then plug the power cord back in and switch

on the power switch. This may clear the error. If the error is not cleared, contact your service technician.

Message Displayed in KYOCERA

Client Tool and Status Monitor*

Meaning Remedy

Add paper There is no paper in the paper source. Load paper into the paper source.

The paper size in the paper source is

different from the printer driver setting.

Load the proper size of paper in the

paper source.

Add toner The toner has run out. Replace with a new toner container.

Adding toner The printer is installing toner. Please wait.

Cover open The rear cover or front cover is open. Close the rear cover or front cover.

Error has occurred An error has occurred in the printer. Check the printer.

This message is displayed if the

installed toner container's regional

specification does not match the

machine’s.

Install the specified toner container.

Memory overflow Unable to continue the job as the

memory is used up.

Change the print resolution from Fast

1200 to 600 dpi. Refer to Printer Driver

User Guide.

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KYOCERA FS-1041/KL3 Installation Guide Page 58