KYOCERA 1020MFP Installation Guide download pdf (Page 93)

7-9

Troubleshooting

Clearing Paper Jams

If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and

the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where

the paper jam has occurred). Remove the paper jam. After removing the paper jam, the machine will resume printing.

Possible Paper Jam Locations

Detailed paper jam positions are as follows. Refer to the indicated page number to remove the paper jam.

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting paper jam removal:

• If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or

flip the paper stack over. The machine may have problems if paper jams recur after the paper is replaced.

• Whether or not the jammed pages are reproduced normally after printing is resumed, depends on the location of the

paper jam.

Paper Jam

Locations

Error Code

Message displayed in KYOCERA

Client Tool and Status Monitor

Description

Reference

page

A J-0511 Paper jam A paper jam has occurred in the rear

cover.

7-10, 7-11

B PF*

* PF also appears when the paper has run out. In this case, add paper. Refer to Loading Paper

on page 2-4.

Add paper A paper jam has occurred in the

cassette.

7-12, 7-13

CAUTION When removing a paper jam, pull the paper gently so as not to tear it. Torn pieces of paper are

difficult to remove and may be easily overlooked, deterring the paper jam recovery.

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KYOCERA 1020MFP Installation Guide Page 93