KYOCERA FS-3700 User Manual download pdf (Page 78)

Chapter 5

Troubleshooting

This chapter explains how to handle printer problems which may or may not occur. The

procedures are easy to follow. If a problem persists after you have completed the appro-

priate troubleshooting procedures, call for the assistance of a service person.

5.1. General Guide

If the printer does not print

If nothing is displayed on the message display on the front control panel, then you probably

have a power problem. See section 5.2 .

If the printing is abnormal

With the printer on-line and ready, press the STATUS key to print a status page. You can print

a KIR test pattern page for more precise printing criteria. To print a KIR test pattern page, refer

to Chapter 2.

If the result is normal, you may have an interface problem. See section 5.3.

If the result is not normal, you have a print quality problem. See section 5.4.

If a maintenance message is displayed on the message display:

See section 5.5. (For a paper jam, see section 5.6.)

If the printer does not print the entire page or indicates on its mes-

sage display, try adding optional memory. To add optional memory, see Chapter 1.

5.1. General Guide

5-1

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KYOCERA FS-3700 User Manual Page 78