Kyocera S2410 User Manual Page 66
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58 Customer support
14 Getting Help
Customer support
Your service provider’s customer support
department may be accessible directly from your
phone when you dial a number, such as *611
(check with your service provider). They can
answer questions about your phone, phone bill,
call coverage area, and specific features available
to you, such as call forwarding or voicemail.
For questions about the phone features, refer to
the materials provided with your phone, or visit
www.kyocera-wireless.com.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
• Web site:
www.kyocera-wireless.com.
• Email: phone-help@kyocera-wireless.com.
• Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
• Customer support phone numbers are also
available in the following countries:
– India: 1-600-121214 or 0124-284-5000
– Puerto Rico: 1-866-664-6443
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
are experiencing.
• The steps you took to reproduce the problem.
• The phone’s mobile equipment
identifier (MEID).
Note: To locate the MEID, select
Menu >
Phone Info > Build Info and scroll down to
MEID for the 14-digit number. If your phone
uses an electronic service number (ESN),
ESN replaces MEID.
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store. You may
also call us at 800-349-4188 (U.S.A. only)
or 858-882-1410.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones,
visit
beta.kyocera-wireless.com.
82-K8216-1EN.book Page 58 Monday, September 22, 2008 2:27 PM
- S2410 User Guide 2
- FCC Notice 2
- Bluetooth 3
- Certification 3
- Air Bags 4
- Medical devices 4
- Potentially unsafe areas 4
- Using phone with care 4
- User Guide v 5
- Kyocera Wireless Corp 6
- Table of Contents 7
- 1 Getting Started 9
- Battery care 10
- Phone overview 11
- Common keys 12
- Screen icons 13
- Main menu 14
- Basic navigation 15
- Guide conventions 15
- 2 Basic Functions 16
- Verify your phone number 17
- Activate voice dialing 17
- End phone calls 17
- 3 Call Features 18
- Voicemail 19
- Roaming calls 19
- Emergency services 19
- Airplane mode 20
- 4Text Entry 21
- Enter symbols 22
- Change modes 22
- Capitalization 22
- Text entry quick reference 23
- 5 Recent Calls 24
- Call timers 25
- Kilobyte counter 25
- 6 Messaging 26
- Retrieve a text message 27
- View a text message 27
- Erase messages 28
- Work with messages 28
- View sent messages 29
- Message settings 30
- Message groups 31
- 7 Contacts 32
- Customize contacts 33
- Customize an email address 34
- Customize a Web address 34
- Customize a street address 34
- Customize a note 35
- Assign ringer to a contact 35
- Assign picture to a contact 35
- Assign number type 35
- Contact groups 36
- Search contacts 37
- Delete all contacts 37
- Contacts count 37
- 8 Browser 38
- Search for a Web site 39
- Use a bookmark 39
- Check browser alerts 39
- Set Web alert 39
- 9 Downloads 40
- Open an application 41
- View application details 41
- Remove an application 41
- Disable an application 41
- Check available memory 41
- 10 Tools 42
- View events 43
- Alarm clock 44
- Tip calculator 45
- Calculator 45
- Stopwatch 46
- World clock 46
- 11 Media Gallery 47
- Browse sounds 48
- Delete all files 48
- Playback tools 48
- 12 Settings 49
- Convenience 51
- Set date and time 52
- Auto-hyphen 52
- 1-Touch dialing 52
- Hold calls 52
- Fast find 53
- Frequent list 53
- 46 Display 54
- User Guide 47 55
- Ringer mode 56
- Voice features 57
- Digit lengths 58
- Voice answer 58
- Voice wake-up 58
- Voice training 58
- Accessories 59
- 52 Network 60
- Security 61
- ICE numbers 62
- Erase contacts 62
- New lock code 62
- 13 Voice Commands 63
- Call a contact 64
- Call a number 64
- Use shortcuts 64
- Voice command settings 65
- 14 Getting Help 66
- Numerics 67
- User Guide 61 69
- User Guide 63 71
- 82-K8216-1EN, Rev. 001 72
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